Requirement for Sr. Executive - Customer Delight-- Contact Immediately

JOB DESCRIPTION

Sr. Executive -  Customer Delight:

·         Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem within the time limits; expediting correction or adjustment; following up to ensure resolution.

·         Resolve customer complaints via phone or email.

·         Opens customer accounts by recording account information.

·         Handle technical queries.

·         Preparing and sharing reports with client.

Skills Required:

·         Ability to multi-task, prioritise, and manage time effectively.

·         Excellent communication.

·         Knowledge on MS tools.

·         Technically good.

No. of positions: 01

CTC: 15,000

Note:  For email campaign HTML coding and designing knowledge with hands on experience

              is a must.

For more info 

Contact Vidya hedge:

9964323100/ 080 65325599

hrd.v4umanpower@gmail.com